Return and Exchange Policy

We are committed to providing you with high-quality Products and an exceptional shopping experience. If for any reason you are not completely satisfied with your purchase, we offer a simple, transparent, and efficient return and exchange policy. Please carefully read the following detailed return and exchange process and conditions:
Return and Exchange Conditions:
1.Return and Exchange Timeframe:
* You can request a return or exchange within 15 days of receiving the product.
* If you received a product with quality issues or due to our error, the return and exchange period may be extended, and we will make every effort to accommodate you.
2.Product Condition:
* The returned or exchanged products must be unworn, unwashed, and in their original condition.
* The tags and packaging of the product must be intact.
* We do not accept returns or exchanges for used, worn, or washed items.
3.Damaged or Defective Products:
* If your product is damaged during shipping or has defects, you are entitled to return or exchange it.
* Please contact us within 48 hours of receiving the product and provide photo evidence to facilitate a timely resolution.
* We will offer free returns or exchanges for damaged or defective products.

5.Return Shipping Costs:
* Customers are responsible for the return or exchange shipping costs, except in cases where the product is damaged or defective.
* We recommend using a trackable shipping service and retaining proof of postage to prevent loss.
Return and Exchange Process:
1.Initiate a Return or Exchange Request:
Please contact our customer service team via email at tiktokclearancesale@gmail.com and provide the following information:
* Order number
* Product name and quantity
* Reason for return or exchange
* If the product is damaged or defective, please attach clear photo evidence.

Our customer service team will respond to your request within 48 hours and provide you with return authorization.
2.Return and Exchange Review:
* Once we receive your return request and relevant information, we will review it within 24 hours and confirm whether your request meets the policy criteria.
* If it meets the criteria, we will provide you with the return address and specific return instructions.
3.Product Packaging:
* Please ensure the product is returned in its original packaging and is undamaged. We recommend using the original packaging or box to ensure the safety of the product during shipping.
* Please return any accessories (e.g., manuals, additional items) that came with the product.
4.Return Shipping:
* You are responsible for the return shipping costs unless the product is defective or we made an error in fulfilling your order.
* Please use a reliable shipping service and ensure you obtain a trackable shipping number.
* If you choose an untracked shipping method, we are not responsible for lost products.
5.Exchange Processing:
* If you request an exchange, we will ship the new product after receiving the returned product and confirming it meets the return criteria.
* Exchange products will be subject to availability. If the requested product is out of stock, we will contact you to offer alternative options or a refund.

Refund Processing:
1.Refund Time:
* Once we receive and verify your returned product, the refund will typically be processed within 5-10 business days.
* The refund will be issued to your original payment method. Please note that the refund processing time may vary depending on your payment method and bank processing times.
2.Refund Amount:
* If the return conditions are met, you will receive a refund for the purchase price of the product. Shipping costs are non-refundable unless we made an error or the product is defective.
* If you are exchanging a product, there is no additional charge unless the price of the exchanged item differs, in which case you will need to pay the price difference.
Other Information:
* Refunds to Payment Accounts: Please ensure your payment account is active. If your payment account information has changed, kindly notify us promptly.
* Special Circumstances: If you are unable to initiate a return or exchange request on time due to special circumstances (such as illness or travel), please contact us, and we will provide a suitable solution based on your situation.
* Contact Us: If you have any questions regarding returns or exchanges or need further assistance, please feel free to contact us at:

Email: tiktokclearancesale@gmail.com

Our Commitment:
We understand that shopping can come with uncertainties, which is why we offer a transparent and fair return and exchange policy to ensure your shopping experience is worry-free. If you have any concerns, we will do our best to provide you with support.
Thank you for your trust and support of.
We look forward to offering you more high-quality products and services!